Returns & Exchanges

At Oak Furniture Store, we want you to be completely satisfied with your purchase. If your new solid wood furniture isn't the perfect fit for your home, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for your return.

• 2.
  Prepare for Collection

  Ensure the furniture is disassembled and placed back in its original protective packaging to prevent damage during transit.

• 3.
  Schedule Pickup

  Our specialized furniture couriers will contact you within 3-5 business days to arrange a convenient time for the collection.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 7 days.